Case Study

Clinicians at Citizens Memorial Health Cut Documentation Time by 41%

The Challenge

Clinicians at Citizens Memorial Hospital (CMH) were overwhelmed with administrative tasks, spending hours pre-charting, documenting after hours, and struggling with cognitive burden—all contributing to burnout.

The Solution

With Suki, clinicians at CMH generate ambient notes, integrated directly into MEDITECH Expanse. This eliminates redundant tasks and frees up time to focus on patient care.

Key Results:

  • 41% reduction in time spent on after hours clinical documentation
  • 80% adoption rate across five specialties
  • 1,500 ambient notes generated in just two months
  • NPS 75, reflecting high clinician satisfaction

"I get into a routine where I’m reviewing the chart and talking to Suki, and Suki is already entering all the data into a note so I’m prepared for the next day. I’d say it’s cut at least four hours a day out of my workload." — Dr. Rusty Davis, Nephrologist

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